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Non-Returnable Items

Non-Returnable Items

What Items are Non-Returnable? In accordance with federal and state guidelines and for the safety of our consumers, suppliers, and carriers, some products are non-returnable and non-refundable. Please see below for information on product categories where these restrictions may apply. Health and Beauty

  • Perfumes and Fragrances
  • Skin Care Products
  • Makeup and Nail Care Products
  • Personal Grooming Products
  • Aromatherapy and Massage Products 
  • Vitamins and Supplements
  • Medical Supplies and Equipment
  • Dental Care Products
  • Insect Repellents and Sunscreens

Personal and Perishable Items

  • Intimate Apparel
  • Body Jewelry
  • Products containing food items
  • Flowers and Plants

Other Non-Returnable Items

  • "As is" and "Final Sale" items
  • Ink Cartridges
  • Factory-Sealed sports collectibles
  • Club O Membership
  • Gift Cards

Non-Returnable If Opened

  • Mattresses
  • Mattress Toppers and Pillows
  • DVD, CD, Blu-Ray, video games, software, VHS and Cassette
  • Items sold in bulk or by the case

Non-Returnable if worn, or if tags/liners are removed

  • Swimwear
  • Designer Clothing
  • Designer Handbags and Accessories

Please note that this is not an all-inclusive list, and there may be other select items that are not returnable. You can verify if the item is non-returnable in the product description on the web page. If the item is restricted for returns, it will be disclosed in the returns section of the product details. 

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